Replies within 1 business day

Talk to a real human about your clinic.

We're a small, founder-led team building Metaesthetics for European aesthetic clinics. Whether you want a demo, help migrating, or to talk about a multi-branch setup — write to us. We read every email.

Get in touch

One inbox. One team. No tickets, no chatbots.

Email is the fastest way to reach us — it goes straight to the people building the product. We'll reply with concrete next steps, not a holding message.

Email us
info@metaesthetics.pro
Compose email
Response time~1 business day · Mon–Fri
Working hours09:00–18:00 CET
LanguagesEnglish · Français · Deutsch · Italiano
Based inSwitzerland · Serving the EU
What to write about

Three good reasons to reach out

These are the most common conversations we have. If yours fits, drop us an email — a few lines about your clinic is enough to get started.

Book a personal demo

30 minutes, screen-shared, with the founders. We walk through Clinic App and Doctor App with your real-world workflow in mind.

Migrate from another tool

Coming from a calendar tool, an EHR, or a paper system? We help with patient export, procedure catalogue mapping, and cutover.

Group, partnership or investor

Multi-branch group, white-label, distributor partnership in your country, or an investor conversation — we'll route you to the right person.

What we help with

Services included on every plan.

We don't make you fend for yourself after sign-up. The team that built Clinic App and Doctor App is the same team that helps you get them live in your clinic.

01

Onboarding session

Live walk-through of Clinic App and Doctor App with your real branches, hours and procedures. We do the first setup with you on the call.

  • Group, branches & hours
  • Practitioners & permissions
  • iPad app installation
02

Migration from another tool

We help you bring patient records, procedure catalogues and historical appointments across — without losing data or downtime.

  • CSV / Excel import
  • Procedure mapping
  • Phased cutover plan
03

Catalogue & forms setup

Your procedures, your products, your consents. We sit with you on a call and build the catalogue your practitioners actually use.

  • Procedure catalogue
  • Intake & consent forms
  • Treatment templates
04

Ongoing product support

Once you're live, we stay close. Email support, regular check-ins, and direct access to the team building the features you ask for.

  • Email support, 1-day SLA
  • Quarterly check-ins
  • Feature request channel

What to include in your message

A few details up front let us reply with something useful instead of asking you for more context.

  • Clinic name and city
  • Number of branches & practitioners
  • Best times for a 30-minute call
  • Tools you're using today (if any)
  • Country (for tax & language)
  • What you're hoping to solve

Where we are

A small remote-first team across Switzerland, France and Germany.

Headquarters
Chemin du Laviau 6, 1805 Jongny, Switzerland
Hours
Mon–Fri · 09:00–18:00 CET
Data hosting
EU servers · GDPR-compliant
Languages
EN · FR · DE · IT
Before you write

Quick answers to common questions.

These are the things people ask before getting in touch. If yours isn't here, just email — we read every message.

Anything else? Drop us a line at info@metaesthetics.pro — replies in one business day.

Within one business day, Mon–Fri (09:00–18:00 CET). Most emails get a same-day reply. Weekends and Swiss public holidays push it by a day or two.

Ready when you are.

Start free, take a demo, or just send us a hello. Whatever feels easiest — we'll meet you there.